QUALIFICATIONS

— Proficient in office setting: answering phones, filing systems, scheduling

— Proficiency in standard computer programs: Word, Excel, PowerPoint, etc.

— Type 60 words/min.

— Bilingual in French

EDUCATION

2005-2007 Master’s Degree in French Translation, Kent State University

1999-2003 Bachelor’s Degree in French, Ohio State University

2001-2002 Certificat d’études approfondies, Centre de linquistique appliquée (CLA), Besançon France

1999 High School Diploma, Beavercreek High School

Jun 04 –Aug 05 Vault and office clerk, Home Equity Post-Closing, National City Mortgage

Filed/pulled/organized/reshelved mortgage files; merged closing documents with

corresponding credit documents; data entry of merged files; separated, sorted, and

received-in (data entry) mortgage document mail on computer; copier technician.

Oct 03 – May 04 Emergency Room attendant; Third Party Billing, Kettering Memorial Hospital

- Reception; customer service; answered telephone calls; prepped patients

- Billing; customer service in billing and accounts payable; answered telephone; reception; counseled people on available billing plans

Jun - Sept 2003 Reception and file clerk, Dental Clinic, WPAFB Medical Center

Reception; customer service; scheduled appointments; answered telephone calls;

filed/pulled/organized dental records; dental records inventory.

Jun - Aug 2001 Pharmacy assistant/clerk, Inpatient Pharmacy, WPAFB Medical Center

Regularly stocked MOD machines; delivered pharmaceuticals to all hospital wards;

inventory of pharmaceuticals; performed monthly ward inspections; regular

maintenance of crash carts; prepared patient medication of ICU/MSU wards daily

References available by request

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