Results

• Positive responses to open-ended questions.

  • Quick and up-to-date.
  • Facilitates phone and e-mail reference.
  • Ability to reach many users.
  • Statistical research.

• Negative responses to open-ended questions.

  • Technology itself.
    • Speed
    • Hardware concerns.
    • Cost.
  • Expectations of the patron.
  • Lack of archival ability or focus.

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