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44062 F14 Asmith

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MIS 44062

SUPPLY CHAIN MANAGEMENT

Undergraduate Syllabus

Fall 2014 Online Version

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Course Title: SUPPLY CHAIN MANAGEMENT

 

Instructor:  Alan D. Smith, Ph.D., University Professor of Operations Management

 

Office: Graduate Office, MIS, 434A, Kent State University

 

Office Hours: hours by appointment

 

Telephone: 330-206-3557 (cell)

 

E-mail: smitha@rmu.edu (preferred) or adsmith3.kent.edu

Meeting times and place: Online.

                         

A.    COURSE DESCRIPTION

 

The objective of this course is to introduce the student to the basic analytical tools needed to coordinate business operations across the supply chain. The course involves hands-on coverage of supply chain management with emphasis on supplier partnering and development, customer relations management, strategic sourcing and pricing, e-business, measuring supply chain performance, mass customization, planning supply and demand, and coordinating supply chain operations.

 

B.     COURSE OBJECTIVES

 

1.      Students will know the major activities that are part of supply chain management, and will be able to identify and understand the significance of common issues and challenges associated with each activity.

 

2.      Students will appreciate the importance of supply chain management to the overall success of a business.

 

3.      Students will be able to use knowledge and techniques learned in the course to diagnose and analyze problems and recommend solutions related to a variety of challenges that occur in supply chains

 

C.    RESOURCES/MATERIALS

Textbook

ISBN is 053847548X

Principles of Supply Chain Management: A Balanced Approach. Joel D. Wisner, Keah-Choon Tan, G. Keong Leong, 3rd edition (4th edition will do, but more expensive)

This textbook has relatively balanced and comprehensive coverage of supply chain issues, and include a variety of cases, avoiding the need for a separate course packet of cases and access codes.

 

Suggested supplemental journals:

 

Harvard Business Review

Industrial Management

International Journal of Operations and Production Management

International Journal of Supply Chain Management

Journal of Quality and Technology

Journal of Operations Management

Journal of Supply Chain Management

 

Suggested Software:

 

MS Word for written assignments, PowerPoint for presentations, and MS-Excel, QM for Windows (available to download found under Course Documents in Blackboard) or any other recommended by the instructor for quantitative assignments.

Additional required readings may be distributed in class and/or posted on Blackboard. Suggested additional readings include articles from current business publications that illustrate course topics in the context of real business organizations.

 

Students are required to have access to a computer with word processing software, spreadsheet software, and a printer. Class announcements and other communications will be through Blackboard to your Kent State University e-mail account.  You should monitor both this account and the class website on a regular basis for course announcements.

 

D.    COURSE ASSIGNMENTS

 

The primary teaching/learning methodologies in this course include a combination of classroom lectures, discussions/activities, and case analyses. The case analyses will include written and/or oral presentations, as well as class discussion via an online format.

 

The learning process is a joint responsibility between the instructor and students. The instructor is responsible for providing and facilitating an environment in which each student can learn the course content through a variety of teaching methods such as lectures, exercises and opportunities to apply the concepts to real situations.  Each student is also accountable and responsible for their learning. For example, the student is responsible for reading assignments prior to class and adequately preparing for each case discussion. Moreover, students are responsible for material covered and assignments if absent. During class, the instructor will pose questions and threaded discussions to students that will require them to apply the material from the reading assignment due for that class. (Note: The student’s ability to respond to the questions will have a direct bearing on the class participation grade).

 

The course design allows the student to practice the common characteristics that businesses expect in their top employees.  This course requires the application of “book learning” to solving real business problems.  This is challenging and hard work.  Where the design of this course is an intentional transition from concept to application, it is also a transition from the college environment to the world of business. Therefore, the course has a defined schedule with firm deadlines.  All assignments are due at the end of the week that it is assigned. 

 

ASSESSMENT COMPONENTS AND GRADING SCALE    

 

Enrollment Requirements:

 

Students attending the course who do not have the proper prerequisites risk being deregistered from the class. Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until Sunday January 27, 2014 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

 

Grading Policies:

 

The grading for this course will be based on a contract approach. The student will be required to discus and report on various topics and prepare a course term paper.  The student may correct any assignment if it is deemed not to be fully satisfactory.  The following is the weighing scheme for the above-mentioned activities (your grade in this course will be determined by your performance on the exams and assignments described in the table below):

 

Assessment Type

Pct of Grade

Description

Average of seven 50+ point T/F and multiple choice tests that are offered online (maximum 1-1.5 hours each quiz)

50%

There will be a series of 12 quizzes, consisting of 50+point T/F and multiple choice questions, which measure the extent to which you have followed and understand the text material.  Each online quiz is worth 5% of your final grade.

Case Analyses/Literature Reviews

16%

There will be four case write-ups/literature reviews in which you will demonstrate your ability to apply course concepts, models, and techniques to real-world challenges. Each case write-up/literature review assignment is worth 4% of your final grade.

Homework Assignments

Threaded Discussions

15%

This part of your grade is based on miscellaneous individual assignments, typically homework and threaded discussions.  Each assignments is worth two points, collectively the average is worth 15% of your final grade.  Threaded Discussions are worth 5%, homework worth 20%.

Term Project

(PP slides 4%, MS Word formatted paper, 15%)

19%

This part of your grade is based on two components: a term project based on one of the topics found in the 14 chapters of the textbook (15%), and other part is the PowerPoint presentation of your individual project, augmented by either lecture notes of a voice file (4%). The instructor may assign these as individual assignments or team assignments depending on instructor and/or students’ preference.

 

Your final grade in the course will be assigned according to the following table:

 

Overall Percentage

Final Grade

93% - 100%

A

90% - 92%

A-

87% - 89%

B+

82% - 86%

B

79% - 81%

B-

75% - 78%

C+

70% - 74%

C

60% - 69%

D

Below  60%

F

 

E. GENERAL UNIVERSITY POLICIES: 

 

TIMELY SUBMISSION OF WORK:


Please note that timely submission of work is required.  With the exception of emergency situations, which will need to be verified, homework assignments, research projects or presentations must be done by the assigned date.  Please note that the grades will not be curved and there are no extra credit opportunities.  All exams are mandatory.  Exams are related to lecture material and readings. All exams are available via Blackboard only on posted days.  If you fail to take these exams during the posted hours, there will be no second changes or retakes.  You are responsible for having your own calculator if you want to use one on an exam.  Make-up exams will not be offered except for excusable conflicts such as sick leave with doctor’s notes; religious observance and family emergencies.

 

Homework: Problems will be assigned regularly.  Please submit a hardcopy solution in class, by the end of the class, on the assigned due date.  Late homework will not be accepted, unless unusual circumstances.


 ACADEMIC POLICY REQUIREMENTS:

 

  1. There are generally no makeup exams in this class for undocumented reason unless requested and approved by the instructor. In emergency situations, which needs to be properly documented (i.e. doctor or employer's excuse-note).  In general, students are expected to attend class and are responsible for any material discussed and/or assigned. With respect to make-up, the general policy is no make-up of missed work (including exams) is allowed, and no late work will be accepted. The only exceptions are: A prearranged situation (e.g., course field trips, athletic trips, etc.) and/or emergency illness, death in the family, etc., in this case, the instructor should be notified as soon as possible.  Please contact the instructor early if there are any problems or concerns.  There will be no exceptions to this policy.

 

  1. For face-to-face sections only: There are no excused absences, late arrivals, or early departures, but I appreciate notice if you know you will be missing a class and/or arriving late or departing early.

 

  1. Cheating in any form will result in an automatic grade of F for the course.

 

  1. Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule and if registration errors are not corrected by the proper date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

 

  1. Students may need a calculator for all examinations.  Your calculator should have a statistics mode to allow for the quick calculation of means, standard deviations and variances.

 

 Academic Integrity:

 

We will follow the University Policy on Academic Integrity.  Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, quizzes, papers, projects, homework assignments) so as to get undeserved credit. In addition, it is considered to cheating when one cooperates with someone else in any such misrepresentation.  The use of intellectual property of others without giving them appropriate credit is a serious academic offence. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offences may result in dismissal from the University.

 

Course Withdrawal Dates:

 

Fall 2014 course withdrawal deadline is Sunday, November 2, 2014.  For Fall and Spring semesters, the course withdrawal deadline is always the Sunday following the 10th week of the semester.

 

Course Attendance Information:

 

Students have responsibility to ensure they are properly enrolled in classes. 

 

Enrollment/official registration:

 

Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Student Tools on FlashLine) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until Sunday, September 7, 2014 to correct the error.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

Students with disabilities:

 

University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these accommodations through Student Accessibility Services (contact 330-672-3391 or visit http://www.kent.edu/sas/index.cfm for more information on registration procedures).

 

Graduation Application Deadlines:

 

If you are eligible to graduate, it is your responsibility to apply for graduation before the set deadline (May Graduation: Apply before September 15th August Graduation: Apply before December 15th December Graduation: Apply before March 15th).  If you apply after the deadline you will be assessed a $200 late fee. Please see your academic advisor as soon as   possible if you are uncertain as to your progress toward graduation.  To apply for graduation complete the following steps: Log onto your Flashline account (1) Click on the Student Tools tab (2) Look in the Graduation Planning Tool Box (3) Click on Application for Graduation.  If an error message appears, you must contact your advisor.

 

The graduation application deadlines are follows:

 

May Graduation: Apply before September 15th

August Graduation: Apply before December 15th

December Graduation: Apply before March 15th

 

To apply for graduation complete the following steps:

Log onto your Flashline account

1.      Click on the Student Tools tab

2.      Look in the Graduation Planning Tool Box

3.      Click on Application for Graduation

**If an error message appears, you must contact your advisor.

 

 

F. DETAILED COURSE OUTLINE (to be used as a general guide for course materials, not assignments):

Please check the Assignments Folder and Weekly Tabs in Blackboard for exact course requirements and due dates – weekly quizzes are listed in the Weekly Tabs, homework, literature reviews, and group SCM projects are all listed with details under Assignments Folder in Blackboard.  Many examples for format of each type of assignment are listed in The Course Documents Folder.  Please note that assignment dates listed in Blackboard supersede dates listed below.

 

Date

2014

Topics/Activities

Assignments Due (Friday, 5PM)

Week 1

Aug. 29

Chapter 1 Introduction to Supply Chain Management

 

Chapter 2 Purchasing Management

 

 

 

 

 

Please read Chapters 1 and 2, complete all the odd-numbered discussion questions in both chapters.

 

Weeks 2-3

Sept. 5-12

Chapter 3 Creating and Managing Supplier Relationships

 

Chapter 4 Ethical and Sustainable Sourcing

 

 

 

At end of Chapter 3, do the discussion questions 1 through 18 even.  Start reading Chapter 4, and do the discussion questions 1, 10, 16, 22, 23, and 24.

 

Literature Assignment 1 due.

 

Online Quiz 1 available

Weeks 4-5

Sept. 19-26

Chapter 5 Demand Forecasting

 

 

 

 

 

 

 

 

 

 

 

Complete discussion questions 1 through 17 odd, problems 1, 2, and 3.  The OM Excel or OM for Windows software found in Course Documents is an excellent way of computing the quantitative problems.

 

Online Quizzes 2 and 3 available

 

Weeks 6-7

Oct. 3-10

Chapter 6 Resource Planning Systems

 

 

 

 

 

 

 

 

 

Read Chapter 6.

Complete discussion questions 1 through 23 every other odd on pages 202-203, complete Internet problem 1 on page 203.

 

Literature Assignment 2 due.

 

Online Quiz 4 available

 

Weeks 8-9

Oct. 17-24

Chapter 7 Inventory Management

 

Chapter 8 Process Management – Lean and Six Sigma

 

 

Please finish reading Chapters 7 and 8. In Chapter 7: Do discussion problems 1-20 even.  Complete problems 3, 6, and 8.

Chapter 8: Do discussion problems 1-12 all.  

Please use the OMExcel and/or OM for Windows for the problems.

 

Weeks 10-11

Oct. 31-Nov. 7

Chapter 8 Process Management – Lean and Six Sigma

 

 

 

 

 

 

 

 

 

 

Literature Assignment 3 due.

 

Online Quiz 5 available

Week 12

Nov. 14

Chapter 8 Process Management – Lean and Six Sigma

 

 

 

 

 

 

 

 

 

 

Please finish reading Chapter 8.

In Chapter 7: Please complete problems 4, 5, 6, and 7.

Please use the OMExcel and/or OM for Windows for the problems.

 

Week 13

Nov. 21

Chapter 9 Domestic U.S. and Global Logistics

 

Chapter 10 Customer Relationship Management

 

 

 

 

 

 

 

Online Quiz 6 available

Week 14

Nov. 28

Chapter 9 Domestic U.S. and Global Logistics

 

Chapter 10 Customer Relationship Management

 

 

 

 

 

 

 

Please finish reading Chapters 9 and 10.

In Chapter 12: Do discussion questions 1-30 even. 

In Chapter 10: Do discussion questions 1-21 old

 

Week 15/Finals

Dec. 5-12

Chapter 11 Global Location Decisions

 

Chapter 12 Service Response Logistics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please finish reading Chapters 11 and 12.

In Chapter 11: Do discussion questions 1-15 all.  Complete problem 1 (locational breakeven analysis option on the OM software).

In Chapter 12: Do discussion questions 1-36, every other old, i.e. 1, 5, 9, etc.). 

 

Please note that this homework is totally optional and will be used to replace a missing homework or one of less than perfect score.

 

Literature Assignment 4 due.

Week 15

FINAL PROJECTS AND PRESENTATIONS (POWERPOINTS WITH LECTURE NOTES) DUE

Online Quiz 6 available

 

 

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