MIS 44150 Fall 2011 Smas
Syllabus
M&IS 44150
Total Quality Management – Writing Intensive
Professor Jim Smas BSA A415 / mjsmas@kent.edu / 330-672-1155
Section 001 / CRN 29481
Times: MW / 3:45 – 5:00 pm
Hours: MW 2:00 – 3:00 PM
Room: BSA 210
COURSE DESCRIPTION
This is an upper level course designed to give the student an introduction to quality in production and services. It will also give the student an overview of the principles of six sigma and lean production techniques. It is a writing intensive course and thus will require the student to study and develop five projects based on case work.
COURSE OBJECTIVES
· To give the student an overview of total quality techniques and skills
· To give the student a grounding in the principles of six sigma and lean technology.
· To give the student a thorough ability to develop and write up case work.
· To give the student the fundamentals of acceptance sampling.
· To give the student the fundamentals of statistical process control.
· To refresh the students ability to use a variety of statistical techniques such as descriptive statistics, histograms, Anova, regression, and hypothesis testing.
REQUIRED TEXT
Managing for Quality and Performance, 8e, James R. Evans and William M. Lindsay, South-Western Publishing (Cengage) 2011.
ISBN 10: 0324783205 ISBN 13: 9780324783209
TESTS
There will be two tests throughout the semester, including the final. They will be a combination of multiple-choice, true / false, essay, and problem solving. The final will be done in the computer lab and will be open notes and open book.
PROJECTS
The student is required o write up five (5) projects as listed I the schedule of classes. These must be typed in 12-point, Arial font using the case methodology as described in class by the instructor. Each project must have a cover page and should be free of spelling or grammatical errors. The projects are to be handed in on the day they appear on the course schedule. Every day the projects are late will cost the student three (3) points off the total for the project.
PROBLEM SETS
There are quite a few problem sets assigned throughout the semester. You should do them and put the solutions into a binder / journal. I will usually do many of the problems in class. These problems are precursors to the problems that will appear on exams.
GRADING
There are a total of 750 points available for the semester and they are broken down as follows:
Exam One 100 pt
Project One 100
Project Two 100
Project Three 100
Project Four 100
Project Five 150
Final exam 100
Total 750 pt.
I will use plus / minus grading this semester. Thus the grading for the course is as follows:
Based on Percentage Points Scored
92.5 – 100 % POINTS A
89.1 – 92.4 A –
86.0 – 89.0 B+
82.5 – 85.9 B
79.1 – 82.4 B-
76.0 – 79.0 C+
72.5 – 75.9 C
69.1 – 72.4 C-
<69.0 D
<59.0 F
According to new University Guidelines the grades are converted to your grade point average by the following rules:
A = 4.0
A- = 3.7
B+ = 3.3
B = 3.0
B- = 2.7
C+ = 2.3
C = 2.0
C- = 1.7
D+ = 1.3
D = 1.0.
F = 0.0
The Following Policies Apply to All Students in this Course
A. Students attending the course who do not have the proper prerequisite risk being deregistered from the class.
B. Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Student Tools on Flash-Line) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Sunday, Sep 11, 2011 to correct the error. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered. The last date for withdrawal from the course is Sunday, Nov 6, 2011.
C. Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit. In addition, it is considered to cheating when one cooperates with someone else in any such misrepresentation. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University.
D. Students with disabilities: University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these through Student Accessibility Services (contact 330-672-3391 or visit http://www.registrars.kent.edu/disability/ for more information on registration procedures).
Graduation Application Deadlines:
May Graduation: Apply before September 15th
August Graduation: Apply before December 15th
December Graduation: Apply before March 15th
To apply for graduation complete the following steps:
1. Log onto your Flash-line account
2. Click on the Student Tools tab
3. Look in the Graduation Planning Tool Box
4. Click on Application for Graduation
**If an error message appears, you must contact your advisor.
