MIS 44065 Spring 2010 Troutt
M&IS 44065 - 001 Syllabus
Strategies in Production and Operations Management
Spring 2010 - Troutt
INSTRUCTOR: Marvin D. Troutt, PhD, Professor
OFFICE: A426 BSA
PHONE: 330-672-1145, 330-676-9487
E-MAIL: mtroutt@kent.edu
CLASS: 6:15-8:55pm on Tuesdays, 121 SFH (Satterfield Hall, near the South Entrance)
OFFICE HOURS: 1:30-3:00 Tuesday, Wednesday, Thursday, and by appointment
Catalog Description: Strategies in Production and Operations Management (3). Senior project in industrial management. Applies concepts from all prior coursework to the solution of real and simulated operating problems.
Prerequisite: minimum 2.50 cumulative GPA and MIS 44064. This course may be used to satisfy the writing-intensive requirement with approval of major department.
COURSE STYLE: Readings, Discussions, Reports and Term paper
TEXT: Manufacturing Planning and Control for Supply Chain Management MPC 5th Ed. Vollman, Berry, Whybark, and Jacobs (2005). (VBWJ). We also will use various materials from the web and library. See also the Supplemental Readings list below.
Course Objectives
After taking this course the student will be able to:
► Explain the current major areas of interest in Supply Chain and Operations Management
► Understand the role of strategy in Supply Chain and Operations Management
► Understand the role of ERP in Operations and Supply Chain Management and gain familiarity with related topics of MS Dynamics, Oracle, SAP, APO, Related Database and IS/IT topics
► Other topics depending on student background and time available: TOC, OPT, Lean SCM, Mass Customization
Enrollment Requirements
Students attending the course who do not have the proper prerequisites risk being deregistered from the class. Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until [date will be provided by the Undergraduate Office in advance] to correct the error with your advising office. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
Course Withdrawal: For Spring 2010, the course withdrawal deadline is Sunday, April 4, 2010.
APICS Meetings: Students should attend all Akron APICS meetings in so far as possible. For meeting schedules see http://www.akronapics.org/programs.html .
Grading Policy
The grading for this course will be based on a contract approach. The student will be required to discuss and report on various topics and prepare a course term paper. The student may correct any assignment if it is deemed not to be fully satisfactory. Let PFS be the percent of assignments that are fully satisfactory. Then the corresponding grade is as follows.
PFS Letter Grade PFS Letter Grade
93-100 A 77-79 C+
90-92 A- 72-76 C
87-89 B+ 68-71 C-
83-86 B 60-67 D
80-82 B- 0-59 F
GENERAL CALENDAR
Week Topics
1 Ch. 1 VBWJ
2 Ch. 2 VBWJ
3 Ch. 4 VBWJ
4 Ch. 4 VBWJ Continued
5 Planning for ERP Discussion Leader Report 1 and Term Paper
6 Student Discussion Leader Report 1 Presentations
7 Ch. 13 VBWJ Strategy Introduction
8 Ch. 13 VBWJ Continued
9 Planning for Strategy Discussion Leader Report 2
10 Student Discussion Leader Report 2 Presentations
11 Report 2 Presentations Continued
13 Survey of other topics
14 Individual Work and Instructor Assistance on Course Term papers
15 Course wrap-up and Finish Term papers
Academic Integrity
We will follow the University Policy on Academic Integrity. Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, quizzes, papers, projects, homework assignments) so as to get undeserved credit. The use of intellectual property of others without giving them appropriate credit is a serious academic offence. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offenses may result in dismissal from the University.
Cheating -- any form of copying another student's work and submitting it as your own will result in one or more of the consequences specified in the university regulations, for all students responsible for the incident. Obviously where students are given a team assignment the two or more persons both attach their names to the work.
STUDENTS WITH DISABILITIES: University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these through Student Accessibility Services (contact 330-672-3391 or visit www.kent.edu/sas for more information on registration procedures). For flexibly scheduled courses, faculty should contact the Registrar’s Office (330.672.3131) directly for the specific dates if they are unable to determine based on information in Self Service Banner.
ENROLLMENT: Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Student Tools on FlashLine) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Sunday, January 31, 2010 to correct the error. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
Supplemental Readings
Research Journal Articles:
Decision Sciences Journal (DSJ), Journal Issue Articles: Any recent related articles may be useful but an especially good issue is Vol. 40 No. 4, Nov 2009
Other Operations Management Books:
Managing Business Process Flows: Principles of Operations Management w/ Student CD, 2/E, Anupindi, Chopra, Deshmukh, Van Mieghem & Zemel, ©2006 | Prentice Hall | Published: 01/13/2005, ISBN-10: 0131676865 | ISBN-13: 9780131676862. (Notes: Ch.2, p18-34 – Strategy in Operations, Process view, drivers/levers/controls and design, “Factory Physics” types of measures, Importance of Variability, Chopra is a coauthor, Aldi Stores p.25, Quality definitions p. 11, PWP = Plant Within Plant, Product-Process Matrix, Operating Frontier.)
Manufacturing Organization And Management, 6/E, Amrine, Ritchey, Moodie & Kmec, ©1993 | Prentice Hall | Published: 11/17/1992. ISBN-10: 0135548586 | ISBN-13: 9780135548585 (Notes: Introductory text with some extra topics, PDLC, CAD/CAM, Cases, Economics of Maintenance, Packaging, Cost Control and ABC p. 301, HRM connections.)
Production & Operations Analysis, Steven Nahmias, 6th Ed. McGraw-Hill Irwin, 2009.
(Notes: Introductory but includes some interesting topcs such as implied shortage cost p. 275, Robin Roundy’s Power-of-Two policies pp 235-237, Box-Jenkins forecasting models.)
Cachon, G. and Terwiesch, C. Matching Supply With Demand-An Introduction to Operations Management, 2nd Ed., McGraw-Hill Irwin, 2009. (Some Notes: Cachon is a leader in SCM research, Missing cost parameters – see Preface, Introductory book and topics but at the MBA and Executive level, Process View, Estimating Labor costs – Ch. 4: Revenue Management-Ch.15, SC Coordination contracts-Ch.16.)
Chapman, S. N. The Fundamentals of Production Planning and Control, Pearson Prentice Hall, 2006. (Notes: Ch. 1 - Order Winners and Qualifiers, Information Flows, Ch. 9 - Lean and JIT, Ch. 10 – TOC, Ch. 12 – Hybrid Systems.
Schniederjans, M. J., Schniederjans, D. G., and Schniederjans, A. M. Topics in Lean Supply Chain Management, World Scientific 2009.
Advanced Book:
Higuchi, T. and Troutt, M. D., 2008. Life Cycle Management in Supply Chains: Identifying Innovations through the Case of the VCR. April. IGI Global Publishing Company, Hershey, PA.
ERP and IS/IT Related:
Jacobs, F. R. and Whybark, D. C. Why ERP? McGraw-Hill Irwin, 2000.
Olson, D. and Kesharwani, S. Enterprise Information Systems, World Scientific 2009.
(Notes: Contacts ERP, CRP, SCM, and Business Process Reengineering.)
Pearlson, K. E. Managing and Using Information Systems: A Strategic Approach. Wiley 2001
(Note: Architecture, Infrastructure, Comparison, Participation in IS/IT Decisions.)
Sanders, G. L. Data Modeling, Boyd & Fraser, 1995. (Database basic concepts.)
General Strategy books:
Harrison, J. S. and St. John, Caron H. “Foundations in Strategic Management”, 2nd Ed. Southwestern, 2002. (Notes: General and comprehensive, Ethics and Social Responsibility, Culture, Global Issues, Diversification, Operations Strategy p. 96, IS Strategy.)
Walker, Gordon “Modern Competitive Strategy”, McGraw Hill Irwin, 2004. (Notes: General and comprehensive, Industry analysis, Outsourcing, Decision-Making Biases, Global Issues, New Business Development, CEO Compensation)
Marcus, Alfred A., “Management Strategy / Achieving Sustained Competitive Advantage”, McGraw Hill Irwin, 2005. (Notes: Sun-Tzu, in “Art of War” says know your enemy, Balanced Scorecard, Economic Value Added (EVA), “Seven S” Structure, Causality versus Correlation, p51-58, Resource-Based View (RBV) versus Industrial Organization (IO)).
