MIS 64041 Spring 2012 Offodile
OPERATIONS MANAGEMENT
MIS 64041
Spring, 2012
Instructor: Dr. O. Felix Offodile
· Office: Business Administration, Room A-432, Phone (330) 672-1141
E-mail: foffodil@kent.edu
· Office Hours: 8:00-9:00 a.m. and 10:30-12:00 noon, MW. Or by Appointment.
Course Objectives:
MIS 64041 is designed to develop quantitative knowledge, understanding, and skills in those areas of management which are concerned with productivity, quality and cost in the operations function, as well as the means of gearing activities to strategic plan and objectives of the firm. By operations we mean activities in a manufacturing or service industry needed to transform inputs (e.g., raw materials and tools in manufacturing, and business transactions in service organizations) into outputs (e.g., a finished product such as cars in manufacturing, and completed transactions in a service industry).
Business decisions can be made using quantitative or qualitative measures, or both. We do not usually have control over qualitative decision-making. It is subject to the decision maker’s whims, biases, and personal experiences and cannot always be conveniently modeled for critical analysis. The focus of our discussions in this course are the decision-making tools we need to provide the manager with quantitative measures of effectiveness needed to aid and buttress his/her decisions.
Prerequisite:
The prerequisite for this course is MIS 64005: Statistics for Management. Students in this course who do not have the proper prerequisite risk being deregistered from the class
Academic Dishonesty (Cheating & Plagiarism):
Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit. In addition, it is considered cheating when one cooperates with someone else in any such misrepresentation. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offenses may result in dismissal from the University.
- Possession of past examination materials during a test session is not permitted. Anyone found providing this material or in possession of it will be subject to academic disciplinary action.
- If you obtain current or previous exams for this class in any manner, you are hereby informed that this is considered to be cheating and appropriate disciplinary action will be invoked.
- Exams may not be taken outside of the classroom for any reason.
Course Withdrawal Deadline:
For spring 2012, the course withdrawal deadline is Sunday, March 18, 2012. The last day to withdraw from a course before grade of “W” is assigned is Sunday, January 22, 2012; after this deadline a grade must be calculated and reported.
Students with Disabilities:
University policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these through Student Accessibility Services (contact 330-672-3391 or visit http://www.registrars.kent.edu/disability/ for more information on registration procedures).
Textbook:
Jacobs, F. R, and Chase, R. B., Operations and Supply Chain Management, 13th Ed. Irwin, Homewood, IL, 2011.
Lecture Notes:
Lecture notes, sample exams, and other handy tools are provided for you in the CD at the back of your textbook. It is your responsibility to keep up with the class lectures and assignments. More detailed class notes, which I use in class, can be found at the Department’s website at: http://mismain.bsa.kent.edu/, by clicking on syllabi, spring 2012, and MIS 64041.
Enrollment and Official Registration:
Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Sunday, January 22, 2012 to correct the error with your advising office. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
Course Requirements:
Exam #1 20%
Exam #2 25%
Exam #3 30%
Case Analysis 20%
Class Participation 5%
Total 100%
Grading in this class will be based on the plus/minus system. For further information on this grading system please visit the College of Business and University websites at:
http://business.kent.edu/news/plusminus.asp
and
http://www.uss.kent.edu/PDF/pm_grading_brochure.pdf
Tentative Class Schedule
Assignments
Chapter Practice
Date Ch. Subject Readings Problems
01/09 1 Operations and Supply Chain Management 1: ----------
2 Strategy & Sustainability 2: ----------
01/11 3 Product and Service Design 3: ----------
01/16 6 Production Processes 6: 6, 10
01/18 7 Service Processes 7: ----------
01/23 7-A Waiting Line Analysis 7-A: ----------
01/25 7-A Waiting Line Analysis 7-A: 1, 5, 7, 10
01/30 8 Health Care Processes 8: ----------
02/01 9-A Process Capability & SPC 9-A: ----------
02/06 9-A Process Capability & SPC 9-A: 3, 6, 8, 10
02/08 * EXAM # 1 Chaps: 1, 2, 3,6, 7, 7-A, 8
02/13 9 Six Sigma Quality
02/15 10 Projects 10: ----------
02/20 10 Projects 10: 3, 9, 13, 14
02/22 11 Global Sourcing and Procurement 11: -----------
02/27 11 Global Sourcing and Procurement 11: -----------
02/29 15 Demand Management and Forecasting 15: -----------
03/05 15 Demand Management and Forecasting 15: 13, 17, 19
03/07 13 Lean and Sustainable Supply Chains 13: -----------
03/12 13 Lean and Sustainable Supply Chains 13: -----------
03/14 * EXAM # 2 Chaps: 9-A, 9, 10, 11, 15
03/19 * Spring Break: No Classes
03/21 * Spring Break: No Classes
03/26 13 Lean and Sustainable Supply Chains 13: ----------
03/28 14 Enterprise Resource Planning 14: ----------
04/02 14 Enterprise Resource Planning 14: ----------
04/04 17 Inventory Control 17: ----------
04/09 17 Inventory Control 17: 3, 6, 24, 30
04/11 18 Material Requirements Planning 18: ----------
04/16 18 Material Requirements Planning 18: 4, 7, 15
04/18 * EXAM # 3 Chaps: 13, 14, 17, 18
04/23 Case Presentations Case 1: p 235, Case 2: p 394,
Case 3: p 302, Case 4: p 371
04/25 Case Presentations Case 5: p 65, Case 6: p 236
04/30 * FINAL EXAMS * 5:45-8:00 p.m.
Power Point links
Chapter 18