MIS 34163 Spring 2013 R.Smith
M&IS 34163
INTRODUCTION TO HEALTHCARE SYSTEMS MANAGEMENT
Spring 2013
W 5:30p.m. to 8:15p.m.
INSTRUCTOR: Dr. Robert D. Smith
OFFICE HOURS: Wednesday 5pm and by appointment
E-MAIL rsmith2@ksu.edu or smith33_98@yahoo.com
PHONE: 330-678-3342
COURSE DESCRIPTION
This course provides an overview of contemporary management, economic, leadership and policy challenges facing all healthcare organizations including pharmaceutical, biotechnology and medical device industries. Although course perspective is global emphasis is upon United States healthcare problems and career opportunities. The underlying assumption of the course is that excellent service delivery for healthcare consumers depends upon outstanding management and leadership skills.
LEARNING OBJECTIVES
To recognize and develop personal knowledge related to one’s management and leadership abilities and potential
To develop a personal vision of what an excellent healthcare system should contain
To describe the positive and negative aspects of current healthcare delivery systems
To describe and analyze healthcare systems structures inside and outside the United States
To identify current trends in healthcare delivery and outcomes
To describe how ethics, research, creativity, diversity and accountability are related to effective healthcare systems
To determine how best to manage change in a healthcare organization
GRADING POLICY
3 DISCUSSION PAPERS 15 POINTS
CLASS INVOLVEMENT AND ATTENDANCE 15 POINTS CASE STUDIES (5 points for each written case) 20 POINTS
PROJECTS (15 points for each of two projects) 30 POINTS
FINAL EXAMINATION 20 POINTS
GRADE STANDARD: 90-100 = A; 80-89 = B; 70-79=C; 60=69=D; <60=F
INTRODUCTION TO HEALTHCARE SYSTEMS MANAGEMENT
SPRING 2013
Jan 16 Course Introduction, Objectives and Overview
Jan 23 Interpersonal Communications Challenges and Solutions for Healthcare Professionals
Discussion paper (2-3 pages, typed, double spaced) due for Jan 30: “Explain
the major reasons for rising costs of healthcare in the USA” How might you
reduce some of them??
Jan 30 Economic, Financial and Value Driven Issues in Healthcare Management (HCM)
Discussion paper for Feb 6: “What are several ways social media might impact
Healthcare marketing positively and negatively?”
Feb 6 Healthcare Marketing and Social Media
Discussion paper for Feb 13: “ Describe and critique the healthcare system in
England and Canada” (two page maximum for each system)
Feb 13 Global and Cultural Issues in HCM (Requirements of Course Projects will be provided)
Feb 20 Case Problem in HCM
Feb 27 Management and Leadership of Change in Healthcare organizations
Mar 6 Ethical and Strategic Challenges in HCM
Mar 13 Course Project #1 Meeting (s) at Career Center: Focus on Opportunities and Internships in HCM
(Written report required by April 10; 4 pp. max; discuss results and value of Career Center visit (s)
Mar 20 Course Project #2: Field Interviews with PRACTICING Healthcare Managers or Supervisors; (Written report required by April 17; 4pp.max)
Mar 27 Spring break
Apr 3 HCM case analyses (written; Define problem and discuss possible solution; 1-2pp ea.)
Apr 17 Entrepreneurial Opportunities in Healthcare Related Fields
Each student should provide two innovative/creative ideas for a HC Business or APP
Apr 24 Trends in Healthcare Management Systems
May 1 Final Examination
Dr. Robert D. Smith
UNIVERSITY COURSE ADMINISTRATION AND POLICIES
Registration: Check the official registration deadline. University policy requires all students to be officially registered in each class they are attending. Students who are not officially registered for a course by published deadlines should not be attending classes and will not receive credit or a grade for the course. Each student must confirm enrollment by checking his/her class schedule (using Student Tools) prior to the deadline indicated. Registration errors must be corrected prior to the deadline.
Students with Disabilities: Unive4rsity policy 3342-3-01.3 requires that students with disabilities be provided reasonable accommodations to assure their equal access to course content. If you have a documented disability and require accommodation, please contact the instructor at the beginning of the semester to make arrangements for necessary adjustments. Note: you must first verify your eligibility for adjustments through Student Accessibility Services or visit www.kent.edu/sas for more information.
Policy on Incomplete Grades: A complete statement on Incomplete grades states that the student must be earning a “C” grade or better and be unable to complete the work before the end of classes due to extenuating circumstances (not to include poor performance in class). Student must initiate the request, provide appropriate, written documentation and make arrangements to make up the incomplete work prior to the end of the following semester. Instructor has the right to set earlier deadlines based on circumstances.
Cheating and Plagiarism: Cheating and plagiarism constitute fraudulent misrepresentation for which no credit can be given and for which appropriate sanctions will be applied. The university affirms that acts of cheating and plagiarism by students constitute a subversion of the goals of the institution as well as the rights of fellow students. Both are prohibited. Cheating includes use of a substantial portion of a work previously submitted for another course or program. See Policy 3342-3-01.8 for additional information.
University Course Administration and Policies