MIS 34163 Summer I 2012 R. Smith
M&IS 34163
INTRODUCTION TO HEALTHCARE SYSTEMS MANAGEMENT
SUMMER 2012
M-W 6:00 PM TO 9:50 PM
324 BSA
INSTRUCTOR: Dr. Robert D. Smith
OFFICE HOURS: M-W 5:00 PM and by appointment
OFFICE: M&IS Administrative Office (outside the office)
E-MAIL : rsmith2@ksu.edu or smith33_98@yahoo.com
PHONE: 330-678-3342
COURSE DESCRIPTION
This course provides an overview of contemporary management, economic, leadership and policy challenges facing all healthcare organizations including pharmaceutical, biotechnology and medical device industries. Although course perspective is global emphasis is upon United States healthcare problems and career opportunities. The underlying assumption of the course is that excellent service delivery for healthcare consumers depends upon outstanding management and leadership skills.
LEARNING OBJECTIVES
To recognize and develop personal knowledge related to one’s management and leadership abilities and potential
To develop a personal vision of what an excellent healthcare system should contain
To describe the positive and negative aspects of current healthcare delivery systems
To describe and analyze healthcare systems structures inside and outside the United States
To identify current trends in healthcare delivery and outcomes
To describe how ethics, research, creativity, diversity and accountability are related to effective healthcare systems
To determine how best to manage change in a healthcare organization
GRADING POLICY
8 DISCUSSION PAPERS 40 POINTS
FINAL EXAMINATION 15 POINTS
CLASS ATTENDANCE AND INVOLVEMENT 15 POINTS (Because of the compressed nature of the
Five-week summer session, any un-excused absence will
Result in a five-point reduction in attendance grade)
BRIEF CASE STUDIES 15 POINTS
PROJECT OPTION (TO BE EXPLAINED) 15 POINTS
GRADE STANDARD: 90-100 = A; 80-89 = B; 70-79=C; 60=69=D; <60=F
Syllabus2
INTRODUCTION TO HEALTHCARE SYSTEMS MANAGEMENT
Tentative Topic Outline
Class Meeting
1. Introductions and Course Overview
Structure of Domestic Healthcare Industry (ACA, ACO, HMO, etc.)
Entrepreneurial and Other Career Opportunities in Healthcare Management
Discussion paper (maximum two pages, typed double spaced) for class #2:
What are three key reasons for the rising cost of healthcare in
the USA? What are your suggestions for reducing these costs?
2. Economic, Financial and Value Driven Issues in Healthcare Management
Discussion paper for class #3:
How might social media impact healthcare marketing (positive and negative)
3. Marketing of Healthcare Including Ethical and Legal Problems
Discussion paper for class #4: Describe the healthcare system in one of the following
countries: China, France, Great Britain, or Germany
4. Global and Cultural Challenges in Healthcare Management
Discussion paper for class #5: Does Management Make a Difference? How?
5. Healthcare Management Principles and Tools
Discussion paper for class #6: What are key differences between Leadership and
Management?
6. Leadership Skills Applied to Healthcare Management
Discussion paper for class #7: What are effective ways to motivate a work force
comprised only of volunteers?
7. Human Resource Management Issues Related to Healthcare
Discussion paper for class #8: What are effective ways to overcome resistance to change in healthcare organizations?
8. Management and Leadership of Change in Healthcare Organizations
Discussion paper for class #9: What are six significant trends in the field of United States healthcare? Be sure to include Finance, Marketing and Human Resource issues.
9. The Future of US Healthcare Regardless of Supreme Court Decision Regarding ACA
Take home short essay exam will be provided during class.
10. July 4th Holiday; no class meeting. Final exam due no later than July 7 at 1p.m. attached to e-mail message. Please be sure to keep a copy.
*Class discussion papers should be no longer than 2 typed, double spaced pages. Use a 12 point font. Papers will be graded on both substance and style. Work should be accomplished by the individual and, where appropriate, sources should be cited.
R.D.Smith, May 2012
