BAD 64041 Summer 2008 Offodile

OPERATIONS MANAGEMENT

BAD 6/74041

Summer, 2008

Instructor: Dr. O. F. Offodile

· Office: Business Administration, Room A-432, Phone (330) 672-1141

E-mail: foffodil@kent.edu

· Office Hours: M & W 5:00-6:00 p.m. and 10:00-10:30 p.m.

Or by Appointment.

Course Objectives:

BAD 64041 is designed to develop quantitative knowledge, understanding, and skills in those areas of management which are concerned with productivity, quality and cost in the operations function, as well as the means of gearing activities to strategic plan and objectives of the firm. By operations we mean activities in a manufacturing or service industry needed to transform inputs (e.g., raw materials and tools in manufacturing, and business transactions in service organizations) into outputs (e.g., a finished product such as cars in manufacturing, and completed transactions in a service industry).

Business decisions can be made based on quantitative or qualitative measures, or both. We do not usually have control over qualitative decision-making. It is subject to the decision maker’s whims, biases, and personal experiences and cannot always be conveniently modeled for critical analysis. The focus of our discussions in this course are the decision making tools we need to provide the manager with quantitative measures of effectiveness needed to aid and buttress his/her decisions.

Prerequisite:

The prerequisite for this course is BAD 64005: Statistics for Management. Students in the course who do not have the proper prerequisite risk being deregistered from the class

Academic Dishonesty (Cheating & Plagiarism):

Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offenses may result in dismissal from the University.

Possession of past examination materials during a test session is not permitted. Anyone found providing this material or in possession of it will be subject to academic disciplinary action.
If you obtain current or previous exams for this class in any manner, you are hereby informed that this is considered to be cheating and appropriate disciplinary action will be invoked.
Exam materials/papers/booklet may not be taken out of the classroom for any reason.

Course Withdrawal Deadline:

For summer I, 2008, the course withdrawal deadline is Monday, June 30, 2008.

Students with Disabilities:

University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these through the Student Disability Services (contact 330-672-3391 or visit www.kent.edu/sds for more information on registration procedures).

Textbook:

Chase, R. B., Jacobs, F. R, and Aquilano, N. J., Operations Management for Competitive Advantage, 11^th Ed. Irwin, Homewood, IL, 2006.

Lecture Notes:

Lecture notes, sample exams, and other handy tools are provided for you in the CD at the back of your textbook. It is your responsibility to keep up with the class lectures and assignments. More detailed class notes, which I use in class, can be found at the Department’s website at: http://mismain.bsa.kent.edu/, by clicking on summer 2008, and selecting BAD 64041.

Enrollment and Official Registration:

Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Web for Students) during the first week of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until June 12, 2008 to correct the error with your advising office. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

Course Requirements:

Mid-Term Exam 45%

Final Exam 50%

Participation 5%

Total 100%

Grading in this class will be based on the plus/minus system. For further information on this grading system please visit the College of Business and University websites at:

http://business.kent.edu/news/plusminus.asp

and

http://www.uss.kent.edu/PDF/pm_grading_brochure.pdf

Tentative Class Schedule

Assignments

Chapter Practice

Date Ch. Subject Readings Problems

06/09 1 Introduction 1: -------

2 Operations Strategy & Competitiveness 2: -------

4 Product Design 4: -------

6 Manufacturing Process Selection 6: 4, 6, 8

06/11 7 Service Process Selection & Design 7: -------