Section 001 (Call No. 14149) : Tuesday, Thursday 12:30 –  1:45 p.m., Room BSA 100

Section 002 (Call No. 14150) : Tuesday, Thursday 11:00 - 12:15 p.m., Room BSA 100

Instructor       : Dr. B. Eddy Patuwo

Office              : A-403 BSA

Office Hours   : Tuesday - Thursday 9:15-11:00 a.m. and 1:45 – 2:20 p.m. and by appointment

Telephone       :  330-672-1163

E-mail             : epatuwo1@kent.edu

Text Book       : Operations Management, 9-th edition, by W.J. Stevenson, McGraw-Hill, 2007

Software         : Excel-Template (in student DVD bundled with the text book)

Prerequisites   : M&IS 24056 - Fundamental of Business Statistics.  Students who have not successfully completed the course prerequisite must withdraw from this class. You risk deregistration if you have not completed the course prerequisite.

Course Objectives: 

·         To develop an understanding of the strategic importance of operations and how operations can provide a competitive advantage in the marketplace.

·         To understand the relationship between operations and other business functions, such as Marketing, Finance, Accounting, and Human Resources.

·         To develop knowledge of the issues related to designing and managing operations and the methodologies to do so.

Class Policy: 

·         Lecture. Attending every lecture is important for your better understanding of the material covered and will help you see the big picture as well as details in every chapter discussed.

·         Homework. There will be five (5) Excel homework given throughout the semester. They are to be done using only the Excel templates in the student DVD ROM—no handwritten nor regular Excel spreadsheet printout will be accepted. Turn in the printed copy of the Excel Template spreadsheet. The problems and their due dates are given in the syllabus. No late homework will be accepted. The homework will be worth 50 points (10 points each).

·         Solutions. Solutions to problems appeared in the text book are given in the lecture notes.

·         Test. There will be 5 open-book, open-note tests (including one optional final exam). The test with the lowest score will be dropped; only 4 tests will be counted. There is no make up for missing tests.

·         Grading. The tests (4 x 100=400 points) and the homework (50 points) have a maximum of 450 points. The following table gives you the minimum points required for each grade.

·         Note that there is NO extra credit for this class.

·         For Fall 2007 the course withdrawal deadline is Sunday, November 4, 2007.  Withdrawal before the deadline results in a "W" on the official transcript; after the deadline a grade must be calculated and reported.

A.     Prerequisite: Students attending the course who do not have the proper prerequisite risk being deregistered from the class.

B.    Enrollment: Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you should correct it with your advising office as soon as possible.  If registration errors are not corrected within the first two weeks of the semester and you continue to attend and participate in classes for which you are not officially enrolled, you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

C.    Academic Honesty:  Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.  The use of the intellectual property of others without giving them appropriate credit is a serious academic offense.  It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course.  Repeat offenses result in dismissal from the University.

D.   Students with disabilities:  In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required.  Students with disabilities must verify their eligibility through the Office of Student Disability Services (SDS) in the Michael Schwartz Service Center (672-3391).

Aug 28                        First day of class

Aug 30                        Chapter 1. Introduction to Operations Management

Sept 4              Chapter 9.  Management of Quality.

Sept 6              Chapter 9. Mgt. Of Quality & Chapter 10.  Quality Control

                                                                                                                        Due: Tuesday, Sept. 18

Sept 18                        Deming: The Prophet of Quality (Video documentary)

Oct  2, 4, 9                                                                                                      Due: Thursday, Oct. 11

Oct  9, 11, 16  Chapter 3. Forecasting.                                                         HW#3: Prob. 3.9, p.114

                                                                                                                        Due: Thursday, Oct. 18

Oct 18             TEST 2 (Chapters 3 and 18)

Oct 23             Chapter 11. Supply Chain Management.

Oct 25, 30       Chapter 12. Inventory Management.                                                HW#4: Problem 12.10, p.586

Nov 1, 6                                                                                                          HW#5: Problem 12.13, p.587

Nov 8              TEST 3 (Chapters 11, 12)                                                      (Please staple both HW together)

Nov 13, 15      Chapter 14.  MRP and ERP

Nov 20                        NO CLASS – DSI Conference

Nov 21(noon) -25        Thanksgiving Holiday           

Nov 27                        Chapter 14 MRP & ERP  and   Chapter 17.  Project Management.

Nov 29, Dec 4 Chapter 17.  Project Management.

Dec 6               TEST 4 (Chapters 14, 17)

Final Exams Schedule:                     Section 001:  Monday, December 10,   12:45 - 3:00 p.m. in BSA 100

Chapters: 3, 10, 12, 14, 17, 18      Section 002:  Friday,     December 14,   12:45 - 3:00 p.m. in BSA 100

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