M&IS 34060 Spring 2009 Guiffrida
Operations Management – M&IS 34060 001 (M&W 3:45-5:00 PM)
Department of Management and Information Systems
Kent State University
Spring 2009
Instructor
Dr. Al Guiffrida
Office: A-411 Business Administration Building
Office Hours: Tues 2:00 – 6:30; Wed 1:30 – 3:00 and by appointment
Telephone: (330) 672-1158
E-mail: aguiffri@kent.edu
Note: The best way to contact the instructor is to use email. Send email using the University email system (not the Vista email system).
Course Objectives
To develop an understanding of the strategic importance of operations management and the role it plays in the marketplace.
To understand the relationship between operations management and other business functions such as marketing, finance/accounting and computer information systems.
To develop a portfolio of operations management based skills that potential employers will find attractive and that will help you secure a good job upon graduation from KSU.
Course Notes and Textbook
Textbook: there is no required or optional textbook for this section of Operations Management. All materials needed to complete this section of the course will be posted to Vista by the instructor. If you do not understand how to retrieve posted materials from the Vista, please see the instructor for assistance.
Course Prerequisites and Enrollment Requirements
Prerequisites: M&IS 24056 Fundamentals of Business Statistics.
Enrollment/Withdrawal: Students have responsibility to ensure they are properly enrolled in classes. You are advised to review your official class schedule (using Student Tools/Flashfast) during the first two weeks of the semester to ensure you are properly enrolled in this class and section. Should you find an error in your class schedule, you have until Friday January 30, 2009 to correct the error in your class schedule. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
For the Spring 2009 semester, the course withdrawal deadline is Sunday, April 5, 2009. Withdrawal before the deadline results in a “W” on the official transcript; after the deadline a grade must be calculated and reported.
Grading Policy
Your grade in the course will be determined by four quizzes and three examinations. Quizzes and examinations are administered on-line through Vista. The time windows in which you can complete the quiz/examination as well as the weight assigned to the quiz/examination are listed below. You will have only one attempt to take each quiz/examination. Quizzes and Examinations can be taken any time during which they are available (see below for quiz/examination dates and times).
Evaluation Weight Date and Time Window for Taking the Quiz/Examination
Quiz 1 4% Start: Thursday, January 29 at 3:00 PM
End: Monday, February 2 at 9:00 PM
Quiz 2 7% Start: Thursday, February 12 at 3:00 PM
End: Monday, February 16 at 9:00 PM
Exam I 25% Start: Wednesday, February 25 at 3:00 PM
End: Sunday, March 1, at 9:00 PM
Quiz 3 7% Start: Thursday, March 12 at 3:00 PM
End: Monday, March 16 at 9:00 PM
Exam II 25% Start: Wednesday, April 8 at 3:00 PM
End: Sunday, April 12 at 9:00 PM
Quiz 4 7% Start: Thursday, April 23 at 3:00 PM
End: Monday, April 27 at 9:00 PM
Exam III 25% Start: Wednesday May 6 at 3:00 PM
End: Friday, May 15 at 4:00 PM
All quizzes and examinations are open-book, open-notes and will consist of multiple choice, true/false, fill-in-the black and calculation question types. A calculator and Excel are required to complete all quizzes/examinations. Students will be required to analyze data sets and problem statements prior to logging into Vista to answer the quiz/examination. Examinations will last 120 minutes and typically consist of 20-25 questions; quizzes will last 90 minutes and are typically are based on 10-15 questions. Remember: you must analyze your quiz/exam problem statements PRIOR to logging into Vista to submit your quiz/exam question solutions.
As a warning do not wait until the last minute to take your examinations. As you must realize in dealing with technology, things can go wrong. The only condition under which I will extend the date and time window of an examination is if the Vista server goes down on the last available day for taking said examination. Any problems with your computer will not change the due date. As such, it is your responsibility to ensure that you complete the examinations in a timely fashion. You will get zero (0) points for missed examinations. Please insure that your tests have been graded correctly, and notify the instructor immediately of any concerns. Specifically, you will have one week after the test scores are posted to notify the instructor of any errors.
Before taking an examination, the student will be asked to indicate his/her agreement to an Academic Honesty Statement. This statement will certify that the student agrees to abide by University rules on cheating, and any failure to do so will result in a failing grade. Thus for example, while you are allowed to use books, notes and calculators for the examinations, it is cheating if you ask other students to help you while taking the examinations.
Your overall score (OS) for the course is determined by the following equation:
OS = 0.04(Quiz 1 Score) + 0.07(Quiz 2 Score) + 0.07(Quiz 3 Score) + 0.07(Quiz 4) + 0.25(Exam I score) + 0.25(Exam II score) + 0.25(Exam III score)
Your letter grade for the course will be assigned based on your OS according to the following scale
OS Letter Grade OS Letter Grade
94-100 A 75-79 C+
90-93 A- 65-74 C
87-89 B+ 60-64 C-
83-86 B 50-59 D
80-82 B- 0-49 F
Sample Problems
Sample problem sets (exercises with solutions) will be available through VISTA. Students are encouraged to work on these exercises at their own pace. Sample problems are not homework assignments and are for your self-review. If after you have attempted to solve a sample problem and are experiencing difficulty, see the instructor during office hours for help. The sample problems have no weight in the course grading and are not to be handed in.
Academic Integrity
We will follow the University Policy on Academic Integrity. Academic honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, quizzes, papers, projects, homework assignments) so as to get undeserved credit. The use of intellectual property of others without giving them appropriate credit is a serious academic offence. It is the University’s policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course. Repeat offences may result in dismissal from the University.
Students with disabilities
University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access to course content. If you have a documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility for these through the Student Accessibility Services (contact 330-672-3391 or visit www.kent.edu/sas for more information on registration procedures).
Course Topics
1. Introduction to Operations Management: A Systems and Supply Chain Perspective
2. Process Flow and Capacity Analysis
Quizzes I and II and Exam 1 are based on these topics
3. Sales and Operations Planning (Aggregate Planning)
4. Forecasting
5. Materials Planning (MRP and ERP)
Quiz III and Exam 2 are based on these topics
7. Operations Scheduling/Project Management
8. Quality Management
Quiz IV and Exam 3 are based on these topics
