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BAD 64271 Spring 2006 DuBois

                                          HUMAN RESOURCES MANAGEMENT
                           BAD 64271, Spring 2006, Tuesday-Thursday 9:15 – 10:30 am
 
INSTRUCTOR         
 
Name:                          Dr. Cathy DuBois                    
Office:              Business Administration Building, A412                                    
Phone:              330-672-1157   fax: 330-672-2448 (use a cover page with my name)
E-mail:              cdubois@kent.edu
Office hours:                 Tues 10:30-12:30;Thurs 10:30-12:30; & by appointment
 
 
TEXT & CASES (required)
 
Cascio (2006).  Managing Human Resources (7th Ed.).  McGraw-Hill.
Additional readings on the web will be posted on the course website throughout the semester.
 
 

COURSE WEBSITE

 
http://cdubois.pageout.net
You must register on this website by the end of the first week of classes!  Penalty for not doing so is a loss of 2 points from your final class participation grade.
           
 
OVERVIEW
 
This course will examine techniques, practices and policies necessary to most competently carry out the management of human resources within an organization.  In all areas of management functions, success is largely dependent upon obtaining and appropriately utilizing a variety of resources.  Managing the people, or the human resources, who carry out all organizational functions underlies all of the other functions. 
 
The basic premise of this course is that people are the most valuable resource an organization has.  By now you should know this from your own experience.  It is people who conceive of organizations, own them, manage them, and dissolve them.  People perform the myriad organizational jobs required to produce goods and services, and ultimately it is people who consume these goods and services.
 
Because this is a survey course, we will cover to some extent the whole spectrum of content areas associated with HRM: impacts of organizational factors, government regulations, and environmental conditions on the evolution of HRM, as well as the many functional activities of human resource management.  We will cover a mix of prescriptive and descriptive approaches to HRM, in that we will compare the ideal of research-based practices with the range of current practices used by organizations.

Anyone who has worked has had some array of experiences with HR policies and procedures.  As employees, you are on the receiving end of these policies and procedures.  Most of you are in the MBA program.  As managers, you are/will be the individuals who deliver a large percentage of HR policies/procedures to your employees (HR employees do relatively little delivery, in comparison; they focus on system design, record keeping, and troubleshooting). 
 
The focus of this course will be how you, as managers, can positively influence the effectiveness of your employees through your own actions to improve and implement organizational human resource management policies and procedures.
 
 
COURSE OBJECTIVES
 
The overarching objective of this course is to make you a more intelligent administrator and consumer of HRM practices for your organization's benefit as well as your own personal gain.  At the end of this course you should be able to:
   -        understand how the HRM function can enhance an organization's business strategy.
   -        comprehend the perspective of those who work in the HRM function, which should help you work more effectively with them.
   -        discern "right from wrong" HRM practice, based on 2 separate considerations: government regulation and scientific research.  Ignoring the former can result in costly, time-consuming litigation for your organization.  Ignoring the latter can lead to decisions about people that are potentially sub-optimal.
   -        develop and more effectively utilize HRM practices to improve your own work performance, as well as the performance of those who report to you.
 
 
COURSE FORMAT
 
Lecturing at length to a silent audience does not create the most effective learning environment.  A lively learning environment is available for everyone when we are engaged in a dynamic dialogue that is structured around the essential knowledge you should take away from this course. Class time will therefore include lots of discussions, some cases, and student presentations. 
 
 
GRADING
 
Final grades will be comprised of the following:
                        Class participation                                            15%
                        Exams (3)                                                         60%     (20% each)
                        HRM-in-the-News Presentation                         5%
                        Group Project                                                  20%                
 
I will use +/- grades for this course.  Assignment of final grades will most likely be:  92+ A, 90-91 A-, 88-89 B+, 82-87 B, 80-81 B-, 78-79 C+, 72-77 B, 70-71 C-, 68-69 D+, 60-67 D, 0-59 F.  I reserve the right to curve these final grades, up or down, based on overall class performance.
 
Class Participation
 
Class discussions will be much more meaningful if you have read and thought about the appropriate material prior to class.  Come to class with notes on chapters and questions to ask! Also, use this opportunity to bring up salient work experiences that we can all learn from. 
 
Recognize that class participation is a subjective thing – I can’t tally how many times you speak or the quality of what you say in some objective manner.  It's your responsibility to make sure I notice your contributions.  It’s your responsibility to take the initiative to speak (rather than my responsibility to call of you if you do not raise your hand).  If you don’t volunteer, I still might call on you, so be prepared to answer. 
 
I will ask for a mid-semester self-evaluation for your class participation.  Please keep track of the number of classes you miss, and have a good idea of how frequently you participate in class, as well as the quality of your participation.  I trust that you will be honest in your assessment.
 
As people who are or aspire to be managers, your oral communication skills are or will be an essential part of your effectiveness.  I expect you to practice and display them in class.   Even introverted people can develop excellent communication skills!  It is worth your while to learn how to be a contributor to a group, not just a spectator.
 
HRM-in-the-News Presentation
 
The purpose of these presentations is to make you aware of how many HR-related articles routinely appear in the popular press.  We will see how they reflect HR issues that are of current interest to employers and employees, and how they shed light on the evolving nature of the field. 
Your presentation will consist of a brief summary of the *highlights* of an HR-related article that appeared in the recent popular press (articles no older than 3 months past; from newspapers, internet news sites, magazines like Business Week or Newsweek, or non-HRM professional publications).  Do not use articles from HRM research or practitioner journals (Workforce, Training Magazine, etc.) or HRM web sites.  I encourage the International students to present articles from publications in their home countries. 
 
Important! As you identify an article you want to use, go to the Discussion section of the course website to check whether anyone has already claimed it.  If no one has, follow directions on the sample posting to post your article title and source, along with your name.  No duplications will be allowed, either on a single day or throughout the semester.
 
Keep in mind that presentation style has a significant impact on the effectiveness of your presentation.  I expect this to be a professional presentation. Use PowerPoint to summarize main points (use 30+ point font).  Do not chew gum, read from the article or from notecards, or do anything else that makes you look unprepared.  Do dress appropriately, look at and connect with your audience, “own” the material you are presenting, monitor your time, smile and seem interested!  See the Evaluation Forms section on the course website for grading criteria.
 
We will start each class period with 1 or 2 presentations.  The presenter has 5 minutes to speak; you cannot receive an A if you exceed this.  Practice your talk so you can keep it to 5 minutes!
Note: If you arrive at the classroom after a presentation has begun, please do not interrupt the speaker by entering the room.  Late entries are rude because they are distracting to the speaker and the class.  Remain in the hallway until the speaker has finished speaking.  Make every effort to get to class on time.  A tally of the number of presentations you miss due to being late will be kept, and your personal HRM-in-the-News presentation grade will be adjusted downward accordingly.
 
Exams
 
There will be 3 exams that cover non-overlapping content.  They will consist of short/long answer questions that are integrative and application oriented.  Each exam will have a 20 point solo section to be completed by each individual, and an 80 point section to be completed when working with a partner.  You must work with a partner to write the first exam; you have the option of working alone or with a partner on the next two exams.  My rationale for partner exams is based upon the fact that people rarely work in isolation in the workplace.  Discussing ideas with another knowledgeable individual is a terrific way to reinforce and extend your learning. The purpose of these tests extends beyond determining what you know; I also want the testing process to reinforce your learning. 
 
To insure that everyone studies all material covered on the test, partners will be randomly assigned when you arrive to take the test.  Please be conscientious in your test preparation, for your partner as well as for yourself.  Partners will receive the same exam grade unless the partner evaluation form indicates a need for adjustment (I do make adjustments as appropriate).  I will make an exception for International students who feel their English language skills are not well developed enough to support a complex, fast-paced dialogue.  They should take all exams solo.
 
Advice:  Do not write lengthy paragraphs for test answers; use bullet points / lists and sentences as appropriate. Tests will cover material from the textbook and class discussions.  Neither one alone will provide you with sufficient information to earn an A. Take lots of written notes during each class on your copies of the PowerPoint slides.  Key themes, recommendations and overarching points will often be stated by the professor in class, but won’t appear on the PowerPoint.
 
Important!  Exams from previous semesters for this class may not be used as study guides.  If you obtain current or previous exams for this class in any manner, you are hereby informed that this is considered to be cheating and appropriate disciplinary action will be invoked.
 
Group Project
 
In groups of 5 students, you will create an HRM Plan for a business of your choosing.  Envision that your business will be a successful venture with at least 40 employees (not jobs; there will be fewer jobs than employees).  Write a report on the HRM systems you envision for your firm.  
 
Every group must have a different type of business.  Business selections must be communicated to the professor and approved by February 3.    See ‘Group Project Guidelines’ section of this syllabus for detailed information on project expectations.
 
 

Information from the KSU College of Business Administration

The Following Policies Apply to All Students in this Course
 
A.     Students attending the course who do not have the proper prerequisite risk being deregistered from the class.
B.     Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until January 30, 2006 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
C.     Academic Honesty:  Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.  The use of the intellectual property of others without giving them appropriate credit is a serious academic offense.  It is the University's policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course.  Repeat offenses result in dismissal from the University.
D.    For Spring 2006, the course withdrawal deadline is Saturday, April 2, 2006.  Withdrawal before the deadline results in a "W" on the official transcript; after the deadline a grade must be calculated and reported.
E.     Students with disabilities:  In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required.  Students with disabilities must verify their eligibility through the Office of Student Disability Services in the Michael Schwartz Service Center (672-3391).

Group Project Guidelines
 
The first part of your report presents an overview of the entire company and its human resources.
The second part provides an in-depth analysis of the HR systems for one critical job in your organization.  Use the library and the Internet for your research.  Include evidence from your research and document your sources in your bibliography.
 
Be sure to follow the writing guidelines listed below.  Final report must be presented in a 3 ring binder with tabs for each section.  Be sure to put all sample forms in the correct sections.   Begin your report with a Title Page and Table of Contents.
 
 
Executive Summary  (5 points total)
> <b>Summarize the main points from Parts 1 and 2 of your report into a 1-2 page executive summary. Place this summary at the front of the report.
 
 
Part 1  The Big Picture   (25 points total)
> <b>
> 1. Briefly describe your business and your business strategy. Include your mission statement, target customers, and the location of your firm.&nbsp; [5 points]<div>

> 2. What jobs will these 30+ people do?&nbsp; Show the job titles in an organization chart.&nbsp; Provide a <u>job summary statement<u> for every job that is listed on your organization chart.  [8]

> 3. Address compensation &amp; benefits for your organization.&nbsp; Discuss you &lsquo;ability to pay&rsquo; and your pay policy. From publicly available wage survey information, determine standard wages for each job listed on your organization chart.&nbsp; Adjust standard wages according to your pay policy, and list wages for all of your jobs in a spreadsheet.&nbsp; Outline your benefits package, and calculate benefits as a percentage of wages.&nbsp; Be sure to calculate your <u>total<u> payroll expenses.  [12]
 
 
Part 2   Specifics on 1 Job   (70 points total)
> <br> Choose one critical job from your organization chart and research common practices in your industry for this class of employees. Be sure this job has growth/development potential.  Follow the specific outline below.  Research best practice for your job using examples in your textbook, from employers, the internet, or other professional sources as models for the forms/examples you create.  Be sure to explain the procedures for your HR systems/processes. 
Key to success: tie everything to the job analysis!
> <br> For this job:
> 1. Write a complete job description and a corresponding job specification.&nbsp; [6]<div>

> 2. List the characteristics of the relevant labor market.&nbsp; [2]<div>

> 3. Write a recruiting plan (sources you&rsquo;ll use, sample advertising copy, etc.).&nbsp; [6]<div>

> 4. Write a selection plan: <div>
            - list ‘tests’ you’ll use to assess the qualifications of each candidate and create a matrix
              showing which KSAOs each ‘test’ will assess.  [10]
            - provide information for each ‘test’ you are using (interview form, outline format of a
              work sample test, publisher/reliability/validity if using a purchased test, etc,)  [7]
            - write 8 interview questions that you will use in a structured situational interview;
               indicate what KSAOs each question assesses, and list ‘graded’ sample answers.  [8]

> 5. Indicate whether and here your recruiting and selection processes are vulnerable to legal <div>
    challenge, and how you will address these legal challenges.  [4]

> 6. List rewards and specific compensation you will offer for this job.&nbsp; Include salary minimum, <div>
    maximum, midpoint, and other monetary and non-monetary incentives.  Indicate how your   
    compensation and incentives compare to similar jobs in other firms in your region and
    industry.  [8]
> <br>
7. Describe the formal performance measurement process you will use (frequency, who is
    involved, and the PA process).  Create a performance appraisal form tailored to this job.  [10]

> 8. List the training and development programsopportunities that are necessary to support
    excellent performance and advancement (be sure to cover orientation).  Provide sources
    for this training, content outlines, costs, and information on training providers. [7]

> 9. Bibliography&nbsp; [2]<br>
> <br>
 

Writing Guidelines

 
Your writing style is a critical element of the grade you receive on your project.  Professional writing used in organizational communications is concise and well organized.  Communications that contain rambling paragraphs or lack clear sections are simply not effective (and usually not even read!).  Be aware that effective written and oral communication can be highly influential in selection and promotion decisions.
 
I will expect the following elements in your writing for this class.  Make liberal use of “bullet points” – phrases or short sentences that effectively summarize ideas (if you really know the material, you can use appropriate terms and be succinct); subheadings; numbered lists; and outlines.  Use full sentences and short paragraphs when needed, but make sure that you format a “quick read” for your reader.  Have your message jump off the page!
 
For some of you this will come easily, because you already incorporate these elements in your writing.  For others it will be much more challenging, simply because you are accustomed to being ‘long-winded’.  In some courses you might have been rewarded with high grades when you’ve used lengthy prose.  However, because lengthy prose is never appropriate in a business setting, where people don’t have time to read it, lengthy prose will earn low grades in this class!  Say a lot with little writing; use page space wisely; make every word count; make it a quick read!
 

BAD 64271  Human Resource Management

DuBois, Spring 2006
 
SCHEDULE OF TOPICS & READINGS:                         
 
PART 1:         Fundamentals of HRM, the Work and Social Environment, the Work
January 17                    Introduction to the Course                                           
January 19                    Strategic HRM                                                             Chapter 1
 
January 24                    Financial Impact of HRM                                              Chapter 2
January 26                    Legal Context of Employment Decisions                        Chapter 3
 
January 31                    Legal Context of Employment Decisions                        Chapter 3
February 2                   Legal Context of Employment Decisions                        Chapter 3
 
February 7                   Diversity                                                                       Chapter 4
February 9                   Job Analysis / Work Design                                          Chapter 5
 
February 14                 Additional Readings
February 16                 Exam #1
           
PART 2:         Employee Acquisition, Performance Management & Development
February 21                 Recruiting                                                                     Chapter 6
February 23                 Staffing                                                             Chapter 7
 
February 28                 Staffing                                                             Chapter 7
March 2                       Performance Management                                            Chapter 9
 
March 7                       Performance Management: Appraisal                            Chapter 9
March 9                       Training & Development                                               Chapter 8
 
March 14                     Training & Development                                               Chapter 8
March 16                     Careers                                                                        Chapter 10
                       
March 21                     Additional Readings                         
March 23                     Exam #2
 
March 28 & 30            Spring Break!
 
PART 3:         Rewards, Rights, and International HRM
April 4                          Compensation                                                              Chapter 11
April 6                          Compensation                                                              Chapter 11
 
April 11                        Benefits                                                                        Chapter 12      
April 13                        Project Work
 
April 18                        Employer-Employee Rights & Responsibilities   Chapter 14
                                    Projects Due: in class!
April 20                        Unions                                                                          Chapter 13
 
April 25                        Unions                                                                          Chapter 13
April 27                        Safety & Health                                                            Chapter 15
 
May 2                          International HRM                                                        Chapter 16
May 4                          Additional Readings
 
May 10                        Exam #3    Wed, 8:30-10:00
 
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