M&IS 44150 Spring 2006 Gustavson

Orion will be used for Class Management. You can register on this site by typing in orion.kent.edu. Click on the opening screen; it will expand. Begin your registration by clicking on Courses at the lower left corner. At the next screen, click on Enroll in a Course. You will be led through the rest of your registration. Orion will be used for on-line quizzes, grades, posting handouts, links, communicating with the class and submitting coursework.

 

Note: Orion registration is for access to materials relevant to this class only, such as handouts, assignment details, quizzes. It is not to be considered as registration for taking classes at the University.

 

All completed assignments are to be uploaded on Orion – NO EXCEPTIONS. Assignments should be submitted as a hard copy is class and uploaded on Orion by the date due. Copies of PPT presentations should be provided to the instructor BEFORE presenting.

 

Total Quality Management considers the application of sound management principles and theories needed for successful implementation of quality processes and systems. The course will be based on lecture, class discussion and case analysis. This course may be used to satisfy the writing-intensive course graduation requirement with approval of major department.

 

 

 

Students will receive a grade based on points earned, as follows:

 

POINTS	GRADE
225-250	A
200-224	B
175-199	C
150-174	D
Below 150	F

 

10 Quizzes on Chapters 1-10	50 Points
3 Quality in Practice Cases	30 Points
Cases as Homework	50 Points
Case Project and Presentation	50 Points
Problems and Projects	50 Points
Attendance	20 Points
Total	250 Points

 

 

Attendance is required and shall represent 20 points of your grade. Attendance shall be graded on a pass-fail basis. No more than 2 unexcused absences - pass with 20 points. Missing 3 or more unexcused absences - 0 points for this requirement. University accepted excuses shall be required for attendance credit when missing class.

 

Quality in Practice Cases are included near the end of each chapter. The class schedule lists the case that has been selected for each chapter. As a team, you are to choose one Quality in Practice case for each section indicated on the schedule and prepare a 2-3 page paper answering the questions at the end of each case. Teams will submit written reports on three Quality in Practice cases during the semester. In addition, each team is to present their conclusions for one case with a PPT presentation to the class. Cases will be selected for presentation during the second class. Teams presenting will submit both a paper and a PPT presentation for the Quality in Practice case they have chose to present.

 

All students should be prepared to discuss the answers to the questions for each Quality in Practice case listed.

 

These cases are considered homework and may be completed by a team or individuals. Answer the questions at the end of the case.

 

See references at the end of each chapter.

 

 

Working in teams, students will prepare a case similar to a Quality in Practice case using sources such as business periodicals, personal interviews, etc. The focus of the case is how the company’s approach to total quality supports their competitive strategy. The case will be submitted as a paper and presented in class as a PPT presentation. More detail will be provided on Orion. This will be the final project for the course.

 

There will be an on-line quiz for each chapter through Chapter 10. Quizzes will be opened on Orion on the dates listed on your schedule and will remain open for one week. All quizzes are open book, open notes.

 

Papers will be formatted as follows: 1 inch margins, single spaced; Times Roman or Ariel fonts may be used; 12 point type. Paragraphs may be blocked. Use one space between paragraphs. A cover sheet with the names of all students participating in the presenting team should be included. All research papers and presentations should use APA format for all references. Examples of APA format are available through the KSU library website. A three page paper requirement means three full pages. Points are deducted for not meeting the minimum length requirement. To achieve an “A,” the student must exceed the minimum requirements.

All assignments are expected to be submitted on time. Students who turn in assignments past the due date are responsible for informing the instructor immediately of their situation. Failure to do so may result in a 0 (no credit) for the assignment. Credit may be given for a late assignment based in agreement between the instructor and the student.

ACADEMIC HONESTY 

Please note: The University's Policy on student cheating and plagiarism is in effect in this course.  The use of the intellectual property of others without attributing it to them is considered a serious academic offense. Cheating or plagiarism will result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University. If you are not familiar with it, you can find it at the KSU website.  It is your responsibility to understand and uphold this policy.  The ramifications of violating it include failure of the work or the course.

Taking credit for the work of others, or representing the work of others as your own, is considered to be a violation of the Academic Honesty policy for this course. An example of this violation is taking credit for work done by others in your group by putting your name on the final product, or by asking others in your group to do your work for you. Asking others to perform work assigned to you will not be tolerated in this course.  

The instructor reserves the right to incorporate extra credit during the course of the semester.

 

Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until January 29, 2006 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.

 

For Spring 2006 the date to withdraw without receiving a “W” is January 29, 2006.  Students may continue to withdraw between January 30 and March 26, 2006; however students withdrawing between these dates will receive a "W" on their official transcript.  Withdrawal after the deadline will require an assignment of a letter grade for the course.  Please see the undergraduate business advising office (107 BSA) for details and exceptions to this policy.

 

University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access equal access course content.  If you have documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments.  Please note, you must first verify your eligibility for these through the Student Disability Services (contact 330-672-3391 or visit www.kent.edu/sds for more information on registration procedures).